The brief variation: In case you are searching for a unique gemstone or special wedding present, Leibish & Co. features a strong inventory of top-quality, colorful, and conflict-free diamonds and gems. The family-run company has been functioning online since 1998 with an individual touch who has acquired perform company from around the world. Leibish & Co. makes it simple to purchase loose stones or perhaps to use the no-cost “Design your very own” tool to bring your own perfect little bit of precious jewelry to life. With decades of experience and good workmanship under its buckle, Leibish & Co. is on the verge of broadening their supply to watches also add-ons.
When Leibish Polnauer founded 1st internet based diamond company in 1998, it took nearly a full time to publish an individual image and description to their web site â but he had been a visionary exactly who noticed possible into the fledgling field of e-commerce. “When he views the possibility in a notion, he will fit everything in inside the capacity to progress with-it,” said Benji Margolese, Director of information advertising for Leibish & Co.
Leibish developed a fruitful, family-run operation along with his girlfriend and children offering in authority positions. They have expanded a successful internet business with offices situated across the world. Leibish & Co. is a leader in distinctive colored expensive diamonds and gems which happen to be difficult to find elsewhere. The diamonds will also be conflict-free, which will be a key point for a lot of consumers.
“People reach united states since they find anything a little different, anything a bit more unique than everyone provides,” Benji mentioned.
While Leibish & Co. provides top-notch standard diamonds, the organization focuses primarily on colorful, distinctive jewellery. When questioned why the company has actually these a top consumer return price, Benji rapidly pinpoints the reason.
“It is a combination of outstanding products, fantastic solution, and jewelry created into the greatest levels of excellence,” he stated. “The precious jewelry we make is certainly not your daily, mass-produced sort of product. Every piece is actually tailor-made to perfectly suit the diamond or gem opted for by the client.”
Children Affair With Personal Service
Leibish & Co. is actually a genuine family company, with Leibish’s nearest and dearest playing key functions in company.
Leibish functions as Founder and President of company, while their girlfriend, Rosi, is the business’ Activities management. Their oldest child, Chavi, functions as the Lead Jewelry Designer â that will be a huge duty since custom precious jewelry accocunts for significantly more than 50percent of businesses business, Benji said.
Leibish’s eldest daughter, Yossi, will be the President of Leibish & Co. Another child, Shmulik, who’s a graduate with the Gemological Institute of America, will be the Chief Diamond Buyer for all the company. “Shmulik is, genuinely, certainly the majority of gifted color diamond specialists in the,” Benji said.
Leibish’s boy Itzik may be the organizations COO and operates the New York office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five youngsters, could be the company’s CFO.
“as among the longtime members of the group, I am able to let you know that, though there isn’t any relation, they consider myself, yet others, part of their loved ones,” Benji mentioned. “we-all bring our personal expertise to your company, but collaborate to regularly expand the business.”
Customers are also handled like household at Leibish & Co., where in fact the company invests power into private service and income. “If you have ever addressed one specific agent, for example, that’s the same individual you will definitely always deal with, it doesn’t matter what you will be calling or composing in approximately,” Benji stated. “We don’t believe in passing consumers to different departments when they’ve a concern or particular issue they wish to manage.”
Customers result from throughout the World
Leibish has a few different sorts of customers: there are customers, which mainly store through site, retailers, and those into the trade business, whom typically go to the business’s main workplaces in nyc, Israel, and Hong-Kong.
Most Leibish & Co.’s clients are through the United States. Its after that best audience is actually Canada, followed by great britain, Australian Continent, Hong Kong, together with remainder of Europe.
Customers at each and every level of life store at Leibish & Co., though the majority are amongst the ages of 35 and 54, Benji stated. In addition, the business garners more or less 300,000 internet site visits every month â and helps to keep nearly all of the customers finding its way back.
“with well over a 70per cent return consumer score, we continue to be extremely famous companies in our niche,” the guy said.
Colourful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. stocks high-end jewelry, but additionally keeps inventory mobility, particularly for online customers, Benji said. The firm sells countless free expensive diamonds and priceless gems, but its important items are personalized jewellery productions.
“We keep big selection of multicolor diamond and gemstone jewelry, with a few of rarest tones ever seen,” the guy stated. “the audience is known well by all of our bread-and-butter services and products â yellow diamond and green diamond wedding bands. However, we offer expensive jewelry of nearly every shade, and important gems â including sapphires, emeralds, and rubies. We sell jewellery crafted with colorless expensive diamonds, too, but our knowledge is in the arena of shade.”
For clients who have something in your mind and want help which makes it a reality, Leibish & Co. provides a “Design your” jewellery instrument, which Benji said is actually its most widely used item.
“Obviously, while looking for an unique part, individuals usually desire certain stones and setting designs they will have currently fallen crazy about,” the guy said. The “Design a” device makes it possible for clients to create a piece using the rock, placing, and metal of the choice.
“permits them to bring their unique aspirations to life â with this knowledge in workmanship,” Benji informed all of us.
Accessories & New on the web Tools available for Leibish & Co.
As it appears toward the long term, Leibish & Co. is slowly changing toward higher-ticket items and a lot more item range. The firm seems comfortable branching out over new products considering the commitment and passion it pertains to perfect the recent productions.
“We have mentioned presenting different extras â such as for example deluxe watches, bags, as well as pencils,” Benji stated. “But we decided to hold back until we initially perfected our primary line of item, which can be expensive jewelry.”
Leibish & Co. normally looking for ways to carry on refining the prominent website, as well. A good way it plans to improve the online knowledge is through launching augmented real life features, that will provide virtual customers a lot more of an in-store knowledge.
As a company using its origins in colourful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal market which views change as the exemption, maybe not the rule.